Satisfaction Guarantee

If it works, great. If it doesn't, no worries.

You can see posts and research past work but just like any hire, you don't know what you don't know so there's always a risk. That's true with us, that's true with anyone. We believe in the quality and quantity of our work, and back it with our satisfaction guarantee. For small projects, you can cancel without charge within the first seven days. For other projects, you have fourteen days. Exact details are provided in our consulting agreement, but here are the highlights:

• You can cancel the contract without charge within the first 14 days (first 7 days for contracts on the "small project" plan).
• You can keep the work. Your rights to the work as described in the consulting agreement continue even through future work is stopped once the guarantee is used.

It's pretty simple: If you like the work process and work output, that's great. If you don't, we'll try to fix it, and if we can't then you can walk without worries.